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Visitor Services

Renaissance Mall proudly offers visitors a variety of services to make your visit convenient and fun as possible.

Parking & Valet

The Mall offers valet parking so you can rest assured that your car will be taken care of while you're shopping.


Our security team is on duty 24/7 to ensure that your visit is safe and enjoyable.


On the second floor of the mall you will find the lobby to the Renaissance Wind Creek Aruba Resort. With a total of 555 guestrooms and suites, our resort is ready to welcome you into comfort featuring breathtaking ocean and island views that will take your breath away.

Visit Renaissance Wind Creek Aruba Resort

Car Rental

Hertz Rent-A-Car has a conveniently located rental booth on the ground floor next to the hotel entrance. They accommodate all car rental requests ranging from small economy type of cars to jeeps, vans, premium and luxury cars.


Okeanos Spa on the 2nd floor of the mall offers a variety of services that will help you relax and rejuvenate without having to sacrifice an entire day.


Wind Creek Crystal is the only casino in Aruba that offers 24-hour action — all in an elegant yet laid back atmosphere, with live entertainment.


There is an CMB Bank operated ATM on the ground floor of the mall. The ATM handles cash withdrawals from local and international cards.


There are multiple public bathrooms on each floor of the mall. The bathrooms near Starbucks also has wheelchair accessible stalls.

Lost & Found

Misplaced or lost an item during your visit? Please contact any security officer of the Loss Prevention for assistance.


There is an elevator located next to the valet parking entrance that goes up to the first floor lobby. Handicap parking spaces are available at all parking lots. The main entrances of the mall are wheelchair accessible.

Public Areas

Need a break from shopping? There is plenty seating where you can enjoy the refreshing breeze.

Taxi Stand

There is a taxi stand near the valet entrance that is available for mall and hotel visitors. If there is not taxi waiting our bellmen will be happy to contact one for you.